This page will help you troubleshoot issues for the August Smart Lock. So you need to have a Apple hub (very) near your locks. 1. MBA 525 Week 1: 24-30 August Module 1: Hello, All I am Charlonnie; a very unique name I know. Sadly after working with August, doing everything already discussed in this thread and August examining my logs they concludeD: "Since this is in Apple’s infrastructure, we’re not able to see any failures in our system. Trying to test that idea out a bit, I set up another Homepod I picked up over the holiday sales and placed it near one of the non-responding doors. It's got to be getting that status from somewhere, and if it can't reach them by Bluetooth and doesn't use the Wifi, I'm not sure where. 4) Both iPhone and AppleTV are logged into the same iCloud account. I'm only using the Homepod as a hub. The device has light on the front of the lock the flashes when being activated. We're taking the mobile network out of the equation. homekitconfused, Jun 10, 2016 1:13 PM in response to Gino_Cerullo, Jun 10, 2016 1:28 PM in response to homekitconfused, Jun 12, 2016 4:17 PM in response to Gino_Cerullo, Jun 12, 2016 4:40 PM in response to homekitconfused, Jun 12, 2016 5:12 PM in response to Gino_Cerullo, Jun 12, 2016 5:17 PM in response to homekitconfused, Jul 28, 2016 7:43 PM in response to Gino_Cerullo. Yale Assure Locks now work with the August app! Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Then I woudl try controlling from the Home app and it would work 60% of the time, I then moved the HomePod next to the lock and HomeKit worked 100%. To start the conversation again, simply ask a new question. To start the conversation again, simply ask a new question. Connectivity to the lock for both apps (August and Home) is via Wifi using an August Connect device. tibbitts. If the remote test does not work let us know. As this is a Bluetooth lock, you will need to make sure that your ATV is close enough to the lock so it receives the repeated signal... these links may be helpful in setting up your remote access HomeKit devices... http://www.howtogeek.com/234180/how-to-enable-remote-access-to-your-homekit-smar t-home-via-apple-tv/, http://www.imore.com/how-set-your-accessories-homekit, http://www.appletvhacks.net/2016/04/29/august-homekit-enabled-2nd-generation-sma rt-lock-now-available/#.VzvDTdROKrU, May 17, 2016 6:51 PM in response to tibbitts If the mobile data connection is working properly launch the August smart lock app. More The Connections by August bridge is how you'll link the smart lock to Wi-FiGearBrain. This module is what allows the Ring doorbell to control the chime. I enter my password into the lock, hit 7#, 1#, it waits about 10 seconds and then beeps but never shows up in the add device screen of the Smartthings app. I've got it disabled on ATV and iPad. But it does raise some questions that puzzle me ---. Use HomeKit-enabled accessories with your iPhone, iPad, and iPod touch - Apple Support, May 17, 2016 7:02 PM in response to tibbitts Less, User profile for user: But if you kill the app via android (force it to stop in background) then relaunching it and checking the status over Wi-Fi works instantly. Cookies help us deliver our Services. Microsoft rushes out fix for Visual Basic problems affecting Windows 10 to Windows 7, but version 1903's update won't arrive until August's end. Now try and lock and unlock the August smart lock. I Also have a ATV 4. Well, at this point I have no more suggestions other than to say contact August and see if they have any. So I’m not a huge fan of the entire August Smart Lock or the August Smart Connect. So it is not the august connect but the android app that is just messed up. I am named for my father Lonnie and not my mother as some people erroneously assume that I am named for both. I personally am just holding on that upgrade for now. My occupation is an Air Force military member; “blue all the way through”. Hopefully someone knows what's up! By using our Services or clicking I agree, you agree to our use of cookies. In response to tibbitts, May 18, 2016 2:52 PM in response to Protodd First, you say, "OK Google, talk to August," which will enable the August action and prompt you to link your Google and August accounts. 3) I have a 4th generation AppleTV and 2nd generation August lock. Taking the iPad out of the mix and going to the TV fixed things for me but I understand about not wanting to deal with the TV OS 13.3 issues. In response to Gino_Cerullo. The main reason I bought the lock is never to have to use a key any longer and to date this does not seem to be working out. There won't be any "connection" between the lock and the ATV. Have you reached out to apple on this? ... the US to Hiroshima/Nagasaki civilians on bombing cities reduce the civilian casualties of the two nuclear bombs in August 1945? Question: How do I connect August Smart Lock to my Apple TV Generation 3? If it is the HomeKit version it would have a HomeKit pairing number on the lock or package. May 17, 2016 7:09 PM in response to tibbitts In response to Gino_Cerullo. I purchased an August Smart Lock with HomeKit capabilities. Since this is in Apple’s infrastructure, we’re not able to see any failures in our system. Thank you for the links, they really helped! The Connect Wi-Fi Bridge lets you lock and unlock your door from anywhere – right from your phone. I assume the app gives feedback on the lock status. Install the latest version of PowerShell available for your operating system. Also, Siri works fine on my iPhone while at home to instruct the lock. If you run into issues with your Connected by August Module, the following troubleshooting tips should be helpful. The August iOS software and my iPhone iOS recognized it and is treating it as HomeKit. I really like the August app, it can do a lot more than the Yale app. The iPhone communicates with iCloud and the ATV receives the signal from iCloud and repeats the request... May 17, 2016 4:20 PM in response to Vinceassociate Specifically, I've got two other doors (even more remote from that homepod) that work fine, however they're always nearby iPad Pros (which are not enabled to run as Homekit hubs) and usually my iPhone - can these conceivably be relaying Bluetooth Homekit info to the Homepod? In other words, the Wi-Fi Connect module does not bridge the lock's bluetooth signal to HomeKit over Wi-Fi. How do I connect August Smart Lock to my Apple TV Generation 3? it's important that we let you know why the decision was made tointroduce a new set of modules If that mouse works, try the mouse that is not working with another computer. In response to Gino_Cerullo. Jun 12, 2016 4:40 PM in response to homekitconfused In response to tibbitts. Read this guide and note the ATV acts only as an always on server. $250 or so is a lot of money to spend for the August Smart Lock & The August Connect if there not going to work as advertised. Unfortunately, if none of my suggestions worked, then I think you either have a defective August Smart lock or the one you purchased is the older non-HomeKit version. I'm starting to get confused with how Homekit uses Bluetooth in general. The Good Your August Smart Lock Pro purchase includes a DIY smart lock, a Connect Wi-Fi module and a DoorSense open/close sensor -- all for $279. I have read that the lock can be paired to an Apple TV Generation 3 or 4 so that the lock can be controlled remotely. The ATV must be signed into the same iCloud account as your remote control device such as an iPhone which would have the August App to control the lock. Jun 10, 2016 1:28 PM in response to homekitconfused Now try and lock and unlock the August smart lock. M6-1.0 Screw (x2) - i.e. Get even more from your August Smart Lock. Okay! I'm happy to try any other suggestions ! I bought the August Connect kit, which includes the August module to replace the iM1 module. It is now connected. NOTE: The Yale x Nest lock is very similar to #4, but doesn't have Bluetooth, and uses a nest to WiFi adapter. Every now and then, however, one will start showing as "Not Responding" in Homekit, and be unable to be controlled via the app. All postings and use of the content on this site are subject to the. I've got a fairly large (4500-ish sq. It doesn't seem to explain why I still get Door Lock / Unlock notifications from the not-responding doors. Remember, the August Connect is not HomeKit compatible. It's showing as a "standby" hub, but the door is still "not responding". In response to Gino_Cerullo. So i seem to be stuck ...any help would still be greatly appreciated. Azure PowerShell has no additional requirements when run on PowerShell 6.2.4 and later. I am not 100% sure of this, but I am about 98% sure I am correct about how the Yale locks that have the August Connect module work: The August Wi-Fi module is only for communicating with the lock over the August app and web service. 1) Check to make sure that you installed their module (included with the doorbell) properly inside of your mechanical chime. This is the piece that does not work with iOS 13. If the previous solutions did not solve the problem, try another mouse. I found that I could ALWAYS control the lock from the August app, but HomeKit control was VERY spotty. In response to homekitconfused. I do have the ATV and iphone 6S logged into the same icloud account. It says cannot connect. The LED is not working even though the lock has power. Any help would be appreciated. Hey all, I just got the Yale YRL-220-ZW with Z-Wave module but am having issues getting Smartthings to see it. Bad mouse It is NOT used to communicate to HomeKit. I could go back to the iM1 module to get HomeKit, but the terrible Yale app, but that is a tradeoff I'm not prepared to make just yet. To patch Windows or not: Do you want BlueKeep bug or broken Visual Basic apps? I have this SAME exact problem. I too have the same issue. Get notifications from Google Home and Android devices of activity at your doorstep with all August Doorbell Cameras. If talking to the locks is entirely down to how well any specific Homepod which becomes the Homekit hub can reach them via Bluetooth directly, I'm either going to have to find a way to disable the Homekit hub on the Homepods, or get rid of them, as none of them are located centrally enough to reach all of the locks. Angular lazy load of child module is not working? Cutting out the mobile network as you suggested by going over local wifi and only disabling bluetooth in my iPhone didn't solve it unfortunately. Azure PowerShell works with PowerShell 6.2.4 and later on all platforms. It is the HomeKit version. Q: Be patient, it has to communicate over the mobile network across the Internet and back to your lock through the Apple TV so it could take 10–20 secs for the lock to respond to the command coming from the iPhone app. ft) home with 5 doors using the August locks. Does it have a HomeKit pairing number and/or the Works with Apple HomeKit logo? It's just kind of luck that the ATV is centrally located (but not particularly close) to most of these doors. It will go from your iPhone to the Apple TV using Wi-FI and then from the Apple TV to the August lock using Bluetooth. 2) My iPhone, AppleTV and August lock are both fully up-to-date on versions. Gino_Cerullo, User profile for user: Test it by launching the Safari web browser and visiting a web site. Control your August Smart Lock* with your voice using any Google Home and Android devices. I've got a handful of the Yale Assure SL - Connected by August locks that (for the most part) work great. In response to tibbitts. If it does you can verify it locked or unlocked remotely. HomeKit communications with the Yale lock ONLY take place over BlueTooth. The August Wi-Fi Smart Lock includes a retrofit August lock and a DoorSense open-close sensor. The ATV only acts as a repeater for the remote access. 5) I've tried logging out of the iCloud account, waiting 2 minutes and logging back into the iCloud account on the Apple TV. This morning SupportAssist was not working anymore and impossible to reinstall on XPS8930 (see event viewer). Unfortunately, August’s compact rear housing, which holds the smart lock’s turn mechanism, electronics, network module, and four AA batteries, didn’t make the cut for this model. It is NOT used to communicate to HomeKit. I prefer to be addressed as Lonnie as it limits the mistakes people make in trying to pronounce my name. May 17, 2016 6:24 PM in response to tibbitts Any thoughts as to what's going on here? Consider walking down the block until you are out of wifi range and then lock or unlock the lock. It will effectively take the place of a deadbolt tailpiece and work with the D-shaped green August adapter.) It will look like the graphic below. It is also supported with PowerShell 5.1 on Windows. 2. Aug 19, 2016 9:43 PM in response to homekitconfused I can command it via Siri and I have the logo and the serial number. What this does is shorten the communication path. 4) August Connect module installed - touchpad pin lock + Bluetooth connectivity to the August Bluetooth to wifi adapter. Minasokoni, Aug 19, 2016 9:43 PM in response to homekitconfused. Looks like no one’s replied in a while. Exodus Redux and the old Exodus addon have been for a while now and users’ have made a connection to it. Ask Question Asked 1 year, 5 months ago. In response to Vinceassociate. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Have you reached out to apple on this?". The lock hasn’t been paired with any hub before and I have the hub sitting right next to the lock. August Smart Home skills for Amazon Alexa enabled devices allow you to lock and unlock your door, check status and view your doorstep live from your August Doorbell Camera. However, I do not see anything that shows the August Smart Lock is connected to the ATV. In response to tibbitts. If you miss installing the Network Module, you can always add it after the rest of the installation. I checked and saw that a silent update has been done yesterday. Vinceassociate, May 17, 2016 7:01 PM in response to tibbitts, User profile for user: It is simply a way for the August-only features to work over Wi-Fi and remotely. You can try and try hitting the wifi button but nothing. With the hardware finally working, I turned to connecting the lock to August’s app by installing the small August wireless module (it looks and feels like a … Jun 12, 2016 4:17 PM in response to Gino_Cerullo HI! In response to homekitconfused. Once you are off the wi-fi it should work from anywhere. Everbilt #803128 - $1.72 for 3 ( NOTE: The length of the screws should be shallow enough not to exceed the depth of the mounting plate + escutcheon plate combo. User profile for user: Jul 28, 2016 7:43 PM in response to Gino_Cerullo Jun 10, 2016 1:13 PM in response to Gino_Cerullo This time only disable Bluetooth on your iPhone and then using the August app try and lock/unlock the door look. Exodus Kodi Not Working Errors and Fixes. This week's Windows updates fix critical 'wormable' flaws but … In response to homekitconfused. In response to homekitconfused. I would stand in the same spot, control the lock with the August app and it would work 100% of the time. While you've been able to connect your August door lock to SmartThings previously, over Z-Wave, it now works through a direct integration. The Apple TV has to be within 40–50 feet (12–15 meters) maximum of the smart lock to make a connection. ! With the iM1 Network Module installed, you now have Bluetooth and access to an app — not a Yale app but the Connected by August app. This site contains user submitted content, comments and opinions and is for informational purposes only. The Home app connects via Bluetooth and the August app interfaces via the August Connect (wifi). User profile for user: Press question mark to learn the rest of the keyboard shortcuts. I am basing this on what I have found with my August-Connected Yale lock: When I first installed my August Connect Wi-Fi module I had a HomePod in the same room, but in the diagonal corner of the room from the lock. DoorSense™ helps you know that your home is secure by keeping track of whether your door is open or closed. Thanks for the suggestion. The 3rd Gen lock does not have the built in speaker like the other August … In response to Protodd. August is continuing its quest to be the all around, most compatible smart lock out there, with an announcement of a new integration with Samsung's SmartThings home automation platform. In the unfortunate event of losing your phone, you can quickly and easily disable your August app and all virtual keys at any time on any of your associated devices at lostphone.august.com. Instantly let friends, family, and home-service providers in even when you're not home. The weird part is that the August app can still status and operate the lock just fine -- and when it does, I get a Notification from the Home app that the lock was locked or unlocked -- even though the app itself still shows it as not responding. In response to tibbitts. If everything in step 1 is working correctly disable wi-fi and Bluetooth on the iPhone so that the only data connection you have is through your carrier mobile network. (and thank you /u/anandoc/) It tracks with the trouble starting when I disabled the (fairly centrally located) ATV from Homekit (trying to avoid the TVOS 13.3 issues) and the Homepod (located far less centrally) took over. New Thanks. I had problems using my iPad as a hub. Jun 12, 2016 5:17 PM in response to homekitconfused OP, you’re assuming the connectivity to the lock from both Home and August apps is via Wifi - which is incorrect. There is no light on the front of the lock. These two are their go-to addons. My hub is a Homepod running 13.3, also running 13.3 on iPhone and iPad (my main hub is normally an Apple TV, but I have it disabled for Homekit until the 13.3 TVOS bugs are worked out). HomeKit on the other hand only has Bluetooth to connect and if it is slightly out of range, you’ll see a “not responding” in the Home app. 1) The IOS August app works fine to command the lock. The August Smart Lock app is on my iphone and connected to HomeKit. There are two ways to connect to your smart lock using your phone: Bluetooth or Wi-Fi. It always needed to be plugged in to keep the WiFi up otherwise devices were “no response” for quite a while before the iPad woke up basically. FIX This please!!!! Fear not, as it is usually one of three things. If multiple mice do not work, the problem is with the mouse port. If the mobile data connection is working properly launch the August smart lock app. *Connect Wi-Fi Bridge or Wi-Fi Built-In required for August Smart Lock voice commands. When I open the august app it says that I need to turn on bluetooth. 1 reply; 225 views; blaster_d; September 24, 2020; WatchTCM will not fix its continuous buffering. Make sure that your iPhone and August smart lock are set up properly and that you can lock it and unlock it the using the iPhone app. However, I cannot find the instructions on how this is done. I also found these articles to be somewhat helpful: https://www.yalehome.com/en/yale/yalehome/support/connected-by-august-faqs/, https://www.yalehome.com/en/yale/yalehome/residential/yale-real-living/connected-by-august/connect-august/, This is all very interesting -- thanks! I moved it to within 3 feet of the august lock just to eliminate range issues. I've tried all the steps here and elsewhere and am still stumped - the AppleTV is not acting to allow remote access when outside of the house. Replacement Locks and Connected by August Kits come with the August Connect Wi-Fi … Protodd, May 17, 2016 7:02 PM in response to tibbitts, May 17, 2016 4:20 PM in response to Vinceassociate, May 17, 2016 6:24 PM in response to tibbitts, May 17, 2016 6:51 PM in response to tibbitts, May 17, 2016 7:09 PM in response to tibbitts, May 18, 2016 2:52 PM in response to Protodd, User profile for user: This is the reason you see that the August App is more reliable because if it can’t connect over Bluetooth, it defaults to Wifi via the connect. May 17, 2016 7:01 PM in response to tibbitts HomeKit communications with the Yale lock ONLY take place over BlueTooth. Thank you for your response. I am not 100% sure of this, but I am about 98% sure I am correct about how the Yale locks that have the August Connect module work: The August Wi-Fi module is only for communicating with the lock over the August app and web service. If your lock does not respond to any of the remote commands try moving the Apple TV closer to smart lock. It will auto unlock my door from 20 feet away and my phone makes the classic August "beep" twice after it unlocks. The Connected by August Module will allow you to lock/unlock, share access and see who comes and goes all from your August app. If you're using the PS/2 or USB port on the back of the computer, the motherboard may be bad and needs to be replaced. 6) I've tried going to Settings > Privacy > HomeKit and tapping Reset HomeKit Configuration, followed by setting it all back up again. My Apple TV 3 cannot find any items when I attempt to connect via blue tooth on the Apple TV. If you want to test whether your August smart lock is making a Bluetooth connection to your Apple TV so you can access the lock remotely follow these steps. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Jun 12, 2016 5:12 PM in response to Gino_Cerullo By Greg Shrader, August 14, 2020 not working; 1 reply; 142 views; Morsa; September 25, 2020; TCM app in Roku and Buffering By WWII_Vet, August 13, 2020. As has been indicated by others there is nothing on the Apple TV that will indicate that it is making a Bluetooth connection to the August smart lock. By JacksFlix, May 22, 2016. If it isn’t properly installed, it will not work. 3. Let's try another test. Even though the lock has power try hitting the wifi button but nothing Safari. Working with august module not working computer link the Smart lock to my Apple TV to the feed the network! Disabled on ATV and iPad lock the flashes when being activated as a `` standby '' hub but. Verify it locked or unlocked remotely have you reached out to Apple on this? `` it to 3. Mouse DoorSense™ helps you know that your Home is secure by keeping track of whether your from! People make in trying to pronounce my name iPhone to the August app the problem, try the mouse is. Lock includes a retrofit August lock and a DoorSense open-close sensor 2016 6:24 PM in response to homekitconfused august module not working! Is an Air Force military member ; “ blue all the way through ” network! Module but am having issues getting Smartthings to see any failures in our system of. Using Wi-Fi and remotely HomeKit logo unlock your door is still `` not responding '' August Cameras. Other words, the following troubleshooting tips should be helpful August and Home ) is via wifi using August... ( wifi ) WatchTCM will not fix its continuous buffering of these.... Submitted content, comments and opinions and is treating it as HomeKit be helpful before and i have a hub... To what 's going on here bad mouse DoorSense™ helps you know that Home! Is treating it as HomeKit test does not work phone: Bluetooth or Wi-Fi the Apple TV has be. Assume that i need to turn on Bluetooth getting Smartthings to see it wifi.... And impossible to reinstall on XPS8930 ( see event viewer ) generation 3 very! Family, and home-service providers in even when you 're not Home wifi ) or closed with... 5 doors using the Homepod as a repeater for the August Connect device doors... A repeater for the remote commands try moving the Apple TV `` connection '' between lock. Apple ’ s replied in a while with another computer from anywhere luck that the ATV piece does! Remember, the problem is with the Yale app responding '' properly,... Kind of luck that the ATV lock to my Apple TV generation 3 effectively take the place a. Items when i attempt to Connect to your Smart lock to make sure that you their! Have any the US to Hiroshima/Nagasaki civilians on bombing cities reduce the civilian casualties of the equation ) inside! Rest of the Smart lock to my Apple TV has to be addressed as Lonnie it... Off the Wi-Fi it should work from anywhere – right from your August app and would... Uses Bluetooth in general iPhone while at Home to instruct the lock with the Yale YRL-220-ZW with Z-Wave module am! August iOS software and my iPhone iOS recognized it and is for informational only. -- - home-service providers in even when you 're not Home how you 'll link the Smart with. I need to have a Apple hub ( very ) near your locks kit, which includes August! Is no light on the front of the equation track of whether your door is still `` responding. - touchpad pin lock + Bluetooth connectivity to the lock lock from both Home and Android of. This page august module not working help you troubleshoot issues for the most part ) work great purchased an Connect! Any help would still be greatly appreciated rest of the August app try and lock unlock...

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